Shipping policy


1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is shipped, you will receive an email and/or SMS notification with your tracking ID and courier details.

2. Delivery Partner & Logistics

We currently use Delhivery as our delivery partner for all orders.

3. Shipping Timelines

Standard Domestic Delivery (India): Estimated delivery within 3–7 business days after dispatch, depending on your location within India.

Please note that delivery timelines are estimates and may be impacted by external factors such as regional delays, weather conditions, or unforeseen operational issues.

4. Tracking Your Shipment

Once your order is shipped, you will receive your tracking ID and courier details via email/SMS.

Tracking status may take some time to reflect updates after dispatch.

5. Failed Deliveries

If the delivery is unsuccessful, the order may be returned to us. In such cases, re-shipping charges may apply.

For any missed delivery, please contact us at connect@labelveda.com promptly to avoid delays.

6. Address Accuracy

Please double-check your shipping address and contact details before placing the order. We are not responsible for delays or non-delivery due to incorrect/incomplete address, unreachable contact number, or unavailability of recipient.

7. Shipping Delays & Complications

While we work closely with Delhivery to ensure timely delivery, there may be rare instances of delay due to remote location or logistical issues, courier misrouting, or technical glitches in tracking updates.

Reach out to us at connect@labelveda.com with your order number and tracking ID. We will coordinate with Delhivery to resolve the issue as quickly as possible.

8. Lost, Damaged, or Tampered Packages

If your order arrives damaged, tampered with, or is lost in transit, contact us within 48 hours of delivery or expected delivery date.

Provide photographs (if applicable) and your order/tracking ID. After verification, we will initiate a replacement or refund, as appropriate.